Hotel Anandam Patna

Welcome to Our Booking Policy

At Hotel Aanandam, we strive to make your booking experience smooth and transparent. This comprehensive booking policy outlines all the terms, conditions, and procedures related to reserving accommodations at our hotel.

Effective Date: January 2026
Last Updated: January 11, 2026

How to Make a Booking

We offer multiple convenient ways to book your stay:

Online

Visit our website and book instantly

Phone

Call us 24/7 at
9122224020

Email

info@hotelaanandam.com

Walk-in

Visit our reception desk directly

Booking Requirements

Guest Information

Full name (as per government ID)
Valid email address
Active mobile number
Date of birth
Complete address

Valid Identification

One of the following government-issued photo IDs:

Aadhar Card
Driving License
Passport
Voter ID Card
PAN Card (with photo)

Payment Information

Valid credit/debit card details
UPI ID (for digital payments)
Bank account details (for transfers)
Billing address

Age Requirements

Primary guest must be 18+ years old
Valid ID proof mandatory for age verification
Parental consent required for guests under 18

Check-in & Check-out Policy

Check-in

Standard Time: 2:00 PM

Early Check-in: Subject to availability (charges may apply)

Required: Valid photo ID

Deposit: May be required

Late Arrival: Inform us in advance

Check-out

Standard Time: 12:00 PM (Noon)

Late Check-out: Subject to availability (charges apply)

Final Bill: Settle at reception

Room Keys: Return to front desk

Luggage: Storage available

Extra Hours: Early check-in before 12:00 PM or late check-out after 3:00 PM will be charged at ₹500 per hour.

Payment Policy

Accepted Payment Methods

Cash

Cards

UPI

Bank Transfer

Payment Terms

Advance Payment

Certain bookings may require 20-50% advance payment at the time of reservation.

Security Deposit

A refundable security deposit of ₹1,000 may be collected at check-in for room charges and incidentals.

Taxes & Charges

All rates are subject to applicable GST (12% on room tariff). Service charges may apply for specific services.

Payment at Check-in

Full payment or valid credit card authorization is required at check-in for the entire stay duration.

Room Occupancy Policy

Single Occupancy

1 Adult

Standard room rate applies

Double Occupancy

2 Adults

Standard room rate applies

Extra Guest

Additional Person

₹800-1200 per night

Children Policy: Children below 5 years stay free with existing bedding. Children aged 5-12 are charged 50% of extra guest charges.

Booking Confirmation Process

1

Submit Booking Request

Provide all required information and submit your booking request through any of our channels.

2

Verification & Availability Check

Our team verifies your details and checks room availability for your selected dates.

3

Payment Processing

Complete the payment (advance or full) through your preferred payment method.

4

Receive Confirmation

Get instant confirmation via email/SMS with booking ID, room details, and check-in instructions.

Special Requests & Preferences

We do our best to accommodate your preferences. Please mention during booking:

Bed Preference

King, Queen, or Twin beds

Smoking Preference

Smoking or non-smoking room

View Preference

City view or quiet side

Floor Preference

Lower or higher floor

Dietary Requirements

Veg, non-veg, or special diet

Special Occasions

Anniversary, birthday celebration

Note: Special requests are subject to availability and cannot be guaranteed. We'll do our best to fulfill them.

Group Bookings & Corporate Rates

Group Bookings

10+ rooms qualify for group rates

Special discounted rates
Customized packages available
Complimentary meeting rooms
Flexible payment terms
Dedicated coordinator

Corporate Bookings

Exclusive corporate benefits

Pre-negotiated rates
Credit facility (T&C apply)
Priority bookings
Monthly invoicing available
Business center access

For group or corporate bookings, contact our business team:

9122224020

Important Terms & Conditions

All bookings are subject to room availability at the time of confirmation.
Rate changes may occur during high-demand periods (festivals, events, holidays).
Guests must present original ID proof matching the booking name at check-in.
Local ID holders booking accommodation for the same city may require additional verification.
Couples booking accommodation must provide valid proof of relationship as per local laws.
Pets are not allowed unless prior permission is obtained from management.
Hotel reserves the right to refuse check-in to intoxicated guests or those involved in unlawful activities.
Maximum occupancy limits must be strictly followed. Violations may result in eviction.
Visitors are not allowed in guest rooms after 10:00 PM as per hotel policy.
Loud music, parties, or disturbances are strictly prohibited in rooms.
Hotel is not responsible for valuables left in rooms. Use in-room safe deposit boxes.
Management reserves the right to modify policies without prior notice.

Ready to Book Your Stay?

Our reservations team is available 24/7 to assist you with bookings and answer your questions.

9122224020

9135224020

info@hotelaanandam.com

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